Plex conversion invalid metadata. Thanks! That would’ve been awesome if it’d worked.

Plex conversion invalid metadata This page is community-driven and not run by or affiliated with Plex, Inc. Recorded by HDhomerun on to Plex which is monitored by MCB which cuts out the commercials and reformats them to mkv file. Topic Replies Views Activity; About the Metadata & Adding Files category. You can see in the For questions and comments about the Plex Media Server. 8 is good as a baseline for most things, but by adding it to the line I was trying to make it easier to grab it and adjust - especially since there are so many tiny files the the Plex config folder, 8 I'm looking for some guidance that will help me understand how Plex deals with file names in regard to adding media to the library and then matching it to metadata from the net. It is the default option when Server Version#: 1. 4. Depending on the metadata, Plex will store the metadata in two different locations. S4E01 is still Episode 1 but given the metadata for E02, E02 given metadata for E03, etc Server Version#: 1. the movie for which the trailer is). I've tried using TVDB and MovieDB and neither are making any difference. log is the most recent run of Kometa, meta. Optimize Database. I tried to download another version of the file but nothing did. I am using the latest build (Oct 16) as well. s01. Related Page: Plex Web App. 1-42218 Update 2 Server Version#: 1. Just confirmed, renaming and removing -part 1 fixes the “Invalid metadata” message So that would mean that any movie split into part 1 & part 2 can NOT be included Is it a new problem with the latest version of Plex? I tried optimizing a couple of TV shows today (using "Optimize for mobile"). I believe that the metadata is I’m on Unraid 6. 626 [0x7f959fbf9b38] WARN - QueryParser: If you save (or copy) this file to somewhere accessible on your plex server, you will be able to import it into plex. 76. epsiodename. I have Plex 64 bit running on Windows 11 on Intel I5-12600k with 16gb ram and plenty of drive space. While you are updating Plex, you should also check for updates to your operating system, just to be safe. Available on almost any device, Plex is the first-and-only streaming platform to offer free ad-supported movies, shows, and live TV together with the ability to easily search—and add to your Watchlist—any title ever made, no How to Modify the 'Date Added' Metadata in your Plex Media Server Libraries. Since then I am unable to do any playback whatsoever. 7210 I am currently unable to do optimized version(s). other forum responses said to delete the library and then recreate the library but how the &^&%$ do you delete the damn library??? Frustrated belond belief!! Find help resources related to your Plex Media Server. 976 Spot on observation! Yeah, it’s totally related to subtitles because I just tested without subtitle and the issue is no longer happening. 0: In this video, I show you how to fix common Plex Media Server problems with the retrieval of the correct cover art, background images, and other metadata for The Server Admin may have disabled the ability for their Plex Media Server to transcode video. 9314 I’ve been having quite a few permissions issue that I have been trying to resolve which has prevented my local metadata from being used by Plex. Published on 5/2/2020 by Justin Williamson. Clearly I am missing something here. 28. 1. 1291 Player Version#: 5. ; If you are using those, and both Radarr and Plex see your movies at the Just started recording the TV Show. I have tried just using it to rename files to be Plex friendly with seasons but no matter what, it does not retrieve the metadata. After the initial scan a bunch of my home movies are tagged with metadata from actual movies so that the wrong title is associated with the mp4 clips along with a poster of that movie instead of a screenshot from the actual content which is how the majority of my home videos are I have been trying to get this to work properly for days now with no success. But specifying it means you can fine-tune the efficiency. Help please! Edit: nvm got out of the loop and its all working. I then gave the docker the video card and it would not transcode for plex web, chrome cast and plex windows app. A brief description of each location is as follows: {Plex data directory These are the top rated real world Python examples of plex_metadata. png Though the results look valid, i. It will happen again eventually though Reply reply conversion failed. Plex and our partners use standard Web technologies, such as browser cookies, which may be necessary to make our site work and enable core For questions and comments about the Plex Media Server. Hey guys Ive got a problem: I uploaded some old video files and they can’t transcode on my Synology DS216play NAS! The NAS can transcode 1080p 5. I believe I have now resolved most of my issu Setting up plex on my pc for my firestick to be able to access files. What usually fixes it is if I refresh metadata on that item (or library) and then reboot the PC that the server is on. Still, you should know that I am just using plain simple English SRT subtitle. it says unable to sync , metadata is invalid ( try to reanalyse ) . What I see in FIRST GOTCHA: if you don’t use “The Movie Database” for metadata, you’re not going to get actor info for your movie. 32. This tool will set a cookie on your device to remember your preferences once you have accepted. I've already read and followed this We would like to show you a description here but the site won’t allow us. 5. exe' exit code for process xxxxx is 1 (failure) If you see logs similar to this and you’re running MalwareBytes Premium on the Windows computer, then you’re almost certainly encountering the same issue. Instead of getting the date recorded and a synopsis of the episode, I only get basically the show filename, season and episode and nothing else. Managing Optimized Versions Edit an Optimization. 30. key): if try_convert(key, int) is None: log. If i watch the console for abit i can see lots of these errors below in orange/red. 4930 is now available to Plex Pass users in the Beta update channel. The first week it worked perfectly, and then as of this past weekend (Oct 6th or so) and if I recall a Plex server update, my home tab on any streaming I want to extract the individual frames from a . I saw a few others had the problem but could not find a solution. Make sure “Local Media Assets (Movies)” is at the Many people are getting the error "Conversion failed. I use MetaX to make sure that all of my metadata is If I go to view one of the media files, I get an error message stating “Conversion failed. I just synced a load of photo´s from a recent trip hoping to make use of the extra meta data (geo location) that is in the photos. It pulls in data from a variety of sources, including best-in-class AllMusic and MusicBrainz data. What is Plex Meta Manager (PMM)? Even though Plex does a great job at adding media to the libraries, it does poorly manage the metadata associated with the files. the PNG files look like the frames of the video, I get the following errors/warnings (they Server Version#: 1. Then Refresh Metadata of a few of the affected movies (i. Not sure why this one is give MCB trouble here is the log World’s Dumbest I want to convert a 4K video into a format that can be viewed by an iOS device. Both accessed through the windows 10 machine plex version listed above. meta. Most releases of Plex tend to provide fixes to problems that users are having, so updating to the latest version could solve the issue. server-windows, library-management. 11. Plex has video but no audio on Fire TV, Android, Plex no sound since update, or no audio with AC3 5. 40. What tags/names are used, and what editor are folks using that will do this properly? I was thinking I would just check properties in windows, but it is not letting me add or edit anything. After trying to copy my watch history out of Plex for half a day yesterday and going down the rabbit hole of trying Jellyfin and Emby, having all the metadata download again and again, and performing full disk scans to pull all the thumbnails and chapter images, etc. Necessary cookies make our site work. The first item in the list is config/movie assets and the second is config/tv assets. If the trailers are then playable, Refresh Metadata of the whole library overnight. helpers. 8854 Player Version#:AppleTV v8. I’ve also been getting the “invalid field - contentID” warnings for months. So if my filename from my HD Homerun recording is showname. tv. LinkedIn Facebook Twitter. This may be for many reasons but commonly it is due to their computer being used for Plex Media Server also being use for other things and they not want Plex Media Server to take up CPU resources for transcoding. [Fixed] Plex No Sound on Fire TV, Roku, Android, PS, etc. 18. io’s docker container - all been working fine for almost a year. 037 [0x7fdc1cba6b38] Warning — [Req#1cca] QueryParser: Invalid field 'contentDirectoryID' found, ignoring. Certaines vidéos (qui doivent être convertis pour être affiché) sur un appareil Chromecast (idem sur 1 chromecast et 2 Android TV différent), j’ai l’erreur suivante : "Sorry! La An issue has been identified with the trailer ingestion on plex. Plex and our partners use standard Web Sync Issues - Metadata Invalid - General Discussions - Plex Forum Loading Read this article to learm what MKV metadata does Plex support and how to fix Plex MKV playback issue easily. My PMS is running on Windows 7x64 I started getting this error Yesterday 4. Names are in this format: InuYasha - SXXEXX - EpisodeName. Now, however, when I attempt to match media using the plex agent, it no longer returns any results, instead just immediately displaying “no matches found. We The “Plex Versions” folder will then be created under the selected path. Here is the metadata of the file : <MediaContainer size="1" allowSync="1" Server Version#: 1. The metadata for each show gets pulled down but does not match the episode, sometimes it is just the episodes from one season in the wrong order but other times it is from an episode numerous seasons away. The metadata locations. Windows Hardware: Synology DS918+ // 500GB SSD // 16GB RAM DSM Version#: DSM 7. log. Now when i first uploaded the file to the directory it misrepresented it as A one-stop destination to stream movies, TV shows, and music, Plex is the most comprehensive entertainment platform available today. 24. The transcoder exited due to an error. Locate the problematic media in your library. I have an i7 3770 with quicksync on. See the Multiple Episodes in a Singe File section of Naming & Organizing Your TV Show Files. You may want to split the file into individual episodes. Plex will let you search for the correct title manually. As mentioned in the documentation, multi-episode files appear as individual episodes in the Plex app, but playing any of the episodes will play the full file (i. The few errors i see in the logs Server Version#: 1. I am making my own shows, and I heard that with MP4 files, you can actually edit metadata directly in the file, and have that populate plex information directly. . 3845-31e96af6 Im running two versions of the same server - one on a windows 10 machine on a networked computer and one on a networked hard drive. If I match it manually, it doesn't change. 968 My server will not transcode anything anymore. Open up any movie and edit it → Create a brand new collection Go to the collections list and observe my collection with 1 movie in it select the collection → → Optimize Fill out optimize The current status of the conversion; If you click on a particular row in the table, you’ll see information about that particular optimization. 9463 Plex will prepare those optimized versions (vs. e14. This issue causes my server to consume all memory/high cpu usage and forces the Plex service to terminate. I've attached the logs. Is this something i can fix? Noticed “Page 36-101” and “Page 12-35” reoccurring in all the logs. 3. This is the only thing that I've changed since the issue started. ffmpeg -i test. This page is community-driven and not run by or Metadata & Adding Files. Mar 21, 2023 11:00:42. 1 is the previous run, meta. 9463 Player Version#: No idea. Unable to roll back as it auto-updates in the Plex’s use of cookies. 1 Hi, I am using plex media server on true NAS beta-2. log file, which says this: Dec 21, 2021 10:19:12. No idea how to fix those. 3413 Plex Media Server Logs_2023-01-03_13-53-41. 0 image. If you're comfy with the command line, ffmpeg is a great option. ” When I check/watch the console, I see error How do I go about fixing items that have "invalid metadata" when optimizing files? Imgur heres the 12 angry men xml. Guess I’ll just hurry up and wait, blast it. Any ideas? I use jmkvpropedit to remove unwanted metadata from my mkv files. 0. The titles of the episodes are “Episode 1, Episode 2” and so on, and the thumbnails are just extracted from the video, rather than scraped from online. 1 I have my server set up to use podman with a quadlet startup file with proper user/group permissions set on the hardware device and the container itself: [S 1. Everything went flawlessly at first and my Server Version#: 1. The meta. if you pick episode 3, it For questions and comments about the Plex Media Server. 6244 (version variable) and transcoding is back. 5GHz Crucial 4x 16GB DDR4 ECC 2400MHz Seasonic Focus PX-650 Fractal Define R5 + FD-FAN-SSR3-140 For questions and comments about the Plex Media Server. 85. , Error occurred after skipping intro (eac3 transcode) - Plex Media Loading The scanners and metadata agents used by Plex will work best when your major types of content are separated from each other. I have tried refreshing the metadata and re-analyzing the file but that has not helped so far. Sign in now. library-management. I am getting Conversion failed The transcoder exited due to Conversion Queue. If Plex mismatched your metadata, follow these steps to correct it: Open the Plex Web App. NOTE : After installing this version if you decide to downgrade to a release prior to 1. The transcoder failed to start up" after a recent server update. Click on the three-dot menu (⋯) next to the media and select Fix Match. Upgraded to the recent 1. 31202) Hi, I recently migrated from DSM6 to 7 following this dev-guide. 5577-7000 (package installation) Player Version#: Web 4. Related Page: Conversion Hello, I am trying to sync some tv series to my ipad but one is episode is failing me. 1 movies but it can’t transcode (or play the files directly) some old videos and movies! Here are the details of the files: Codec MPEG4 Bitrate 1041 kbps Bit Depth 8 Chroma Subsampling 4:2:0 Frame Rate 23. Plex stores the metadata for all media files in one of two locations: on the server's file system and in the Plex database. 1 with LinuxServer. 1 (iOS) I have a particular movie that, when I try to sync it, Plex immediately errors out and stops saying “metadata for this media is invalid”. Somewhere around mid-April, the meta data disappeared on newly recorded video. chiefbeats February 18, 2025, 5:48am 1. Thanks! That would’ve been awesome if it’d worked. 1 streams? 100% effective solutions are all here to bring the sound back to Plex. You can rate examples to help us improve the quality of examples. You can use a third party tool like MP4 inspector to validate your final MP4. ts that's what it shows. Hi - I have a plex server on my NAS serving up IPTV, but I wanted to transition over to a new Windows-based PC for improved performance. ts frame_%03d. Have installed the plex media server app on the pc, loaded up plex, clicked + your media which then asks me to install plex media server. The device I am having trouble Recently when I add something to plex, the file name is carried over into plex, and even though it thinks it's matched with the appropriate metadata program, it keeps my file name. If I select the newly added TV show This article provides several options to fix the Plex error that the conversion failed because the transcoder crashed or failed to start up. These locations are discussed below. 6. Took me about 30 minutes I have a show (InuYasha) and seasons 4-7 are numbered correctly in their filenames, but the Plex Agent is grabbing the wrong metadata for them. 4973 Hi Im new to plex and finally got it working(ish) on my synology NAS. Please wait 48 hours. This allows me to trigger partial library I've enabled Verbose logging, and to my layman's mind the only possibly relevant thing I can find after running a "Refresh Metadata" is in the Plex Media Server. I am still seeing the issues with the DB hanging. info('Ignoring request for metadata with an invalid key: %r', key) return None # Request metadata from Consider using this subcategory for topics about naming, adding, moving files, and the associated matching and metadata for your libraries. I have reproduced the step(s) below several times. Note: This is a special, advanced agent and does not appear under Settings > Server > Agents for configuration. Yeah that second TV Shows folder is 100% gonna be the problem. For questions and comments about the Plex Media Server. 19. try_convert extracted from open source projects. I've also installed the latest Plex Media Server update for good measure (1. Randomly today transcoding is broken. 25. on-the-fly background transcoding which can be done at any time for individual requests to stream media; either because the client requests a specific restricted I’ve been using WMC, EPG123 and MCEBuddy for years with Plex with Roku boxes for viewing for years. Then, to import the playlists and metadata: hover over the playlists tab on Plex. 6486 Player Version#: 1. Some can be converted and some prompt “invalid metadata”, what does this mean. TL;DR - Created NFOStandard. I will do the Debug logs as suggested below. In addition, the probability of providing the perfect metadata for a given media file through plugins is very low, resulting in reduced usability. Three or so weeks ago I migrated my plex media server to a new server, more cores, more RAM, etc. First: if you are not using add_existing or radarr_add_all to add movies that are already in Plex to Radarr, you can ignore these settings and leave them blank. I encountered errors with two different TV shows. 0 it will require a media analysis to be run on all existing video items. What do I need to do to optimize the playback version properly? I tried Plex on a PC connected to an HDR monitor from the video card using the Plex HTPC program, as well as on an NVIDIA Shield TV connected to a 4K HDR projector, and the Plex app on an iPhone pro max, all of which showed the messed up colors. Debug Logs will indicate if there is a permanent hang or just slow processing of requests, May need to increase the number of log files - depends on how soon after launch the problem arises as ideally would be good if possible to have debug logs covering from time of SQLite isn't really cut out when you need to store and access so much metadata. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. ” This is where it gets stranger: I thought I might just need to update the server, so I went to the ge To make sure there are no other issues. e. 60. 16. Plex web is not displaying the There are several metadata agents available for music: Plex Music: The default agent for music libraries. For the life of me, I can't get TV metadata to work (except for one show) but Movie metadata is fine. 833 [3192] Warning — [Req#17b3e] Could not convert "state" ("error") to the correct type Plex - TV Shows MetaData not working upvotes For questions and comments about the Plex Media Server. Plex was auto-updated on Server Version#: Version 1. yml]. What are plex_path and radarr_path and when do I use them?¶. The Optimize Database option More Action. 2. However, if the codec or format is not supported by the transcoder either, conversion will fail. mkv. The other day I decided to restructure my photo and home video libraries. From the plex server's settings, if you mavigate to the Plugins section, you can specify the file path for for XML file. If fiddled with agents, deleted/replaced the TV Shows directory and Log files and where to find them¶ Locating Log Files¶. I'm running into a reoccuring issue with Plex running on my qnap when I attempt to refresh all metadata for a video library. I have a new PC build on Windows 11 and have done a fresh install of PMS. Here's the fix. The Show folder appeared in my TV Show directly but nothing else did. All clients just break and report transcoder crashed. When you're home, keep it simple. core. I just moved all my pictures/videos to a new laptop and reinstalled Plex. Take just the folder for the office (fix the issues previously mentioned by the others ofc, The Office (US) and only the 1 Season 9 folder), and just dump it in that TV Shows folder, scan and see if Plex picks it up fine (which it 100% should barring other problems). 33736 (Android) Bonjour, Je suis abonnée Plex Pass et j’ai un problème avec le Transcodeur. You can change your mind and change your consent choices at any time by Hi technaholic, I can’t look at your Drive files for some reason (only shows half of them), please drag’n’drop the zip in here. My issue: When I add a new TV show or a new season of a TV show and then perform a library scan (auto or manual), the episodes doesn’t get updated with online metadata. Server Version#: Version 1. I used to be able transcode audio all day long and Supermicro X11SSL-CF (flashed IT P16) Intel Xeon E3-1230v6 3. Plex Documentation → Your Media. 8555 and now Beta 1. 17. I’ve noticed PMS seems to fail to launch the transcoder. Up until recently, everything had been working fine running my server on Windows 10. (Metadata) Always use the first embedded image when preferring local metadata (#12946) Plex Media Server 1. Invalid argument Oct 14, 2023 07:08:53. The movie is two parts - meaning two files (Pt01 and Pt02). #fce80 Page 36-101 #fce4e GZIP Page 12-35 Unknown metadata type: folder Invalid field The first thing to try is to ensure your server is running the latest version of Plex Media Server. Server Version#: 1. On the Plex app on an Xbox Series X there was no video at all, just audio. I know you can specify where it stores the DEBUG - Jobs: 'C:\Program Files (x86)\Plex\Plex Media Server\Plex Transcoder. 70. All my other recordings are working fine. Its like I am stuck in an endless loop. And Plex doesn't backup your watch stats/custom metadata changes to cloud either. The transcoder crashed or failed to start up. I switched from flat directories to a nested directory approach (YEAR/MONTH). log file can be found within the logs folder of your Kometa config folder [right next to config. Plex and our partners use standard Web technologies, such as browser cookies, which may be necessary to make our site work and enable core functionality, such as security, network management, and accessibility. When you have optimizations or syncs (whether Mobile Sync or Cloud Sync) set up, you can monitor the conversions in the Conversion Queue. I can see where it gets stuck and tried removing the files, but I keep running into add'l files with bad metadata. It seems like this is happening after logon and displaying the main page for the client. As new log files are created, the old ones get a numeric suffix added: meta. 037 . Server Version#: Public latest 1. 1 MB) Hello, I’m a long time user of Plex Media Server, but this is my first post where I’ve needed some support. There are several reasons why Plex conversion may fail. These include: Video codec and format incompatibility: If the video codec or format is not supported by the device being used to play the video, Plex will attempt to transcode the file. Tip!: You can follow the here link to jump straight to the Conversion queue to monitor the conversion, if you wish. We’d also like to enable analytics cookies, optional to you, to help us improve the site and your experience. 38. Happens on a lot of devices <If providing server logs please do NOT turn on verbose logging, only debug logging Step 2: Fix Metadata with the "Fix Match" Feature If Plex mismatched your metadata, follow these steps to correct it: Open the Plex Web App. 3112 Player Version#: 4. zip (4. I’ve since edited the docker template to use 1. 0 and Roku latest stable and Android latest: 10. If I just drop the file in Plex tv show folder, it does however find all of it and label the show correctly. Problem is I am Yep. I fired up a an offical trunenas version plex docker and tested the same video file, first without giving the docker a video card and it was able to transcode and play. Now im getting an issue saying that the server is not poerful enough to convert the media when i try to watch a film on my TV so i thought i would optimise the file for TV to see if this made a difference. com to fix things . 5929 (Debian 10 virtualisé KVM) Player Version#: 9. 2041-3d469cb32) I'm able to get metadata on episode names but what I'm mostly concerned with is artwork and posters. 27. 2 is the run before that, so on and so forth. The error is related to the new feature that adds trailers Some video files are failing to transcode, giving an invalid metadata message. About a week ago, the PC based server started to fail to find any metadata for movies or TV and when Currently on Latest Plex Version: 1. You can access these under Settings > Troubleshooting in the Plex Web App. 1 (but happened on Android devices aswell such as 8. Click on the three-dot menu (⋯) next If it’s not showing on Plex then it’s likely a bug with Plex not reading it or processing it. 41. EDIT: I should add, I don't even know for sure where the server tries to write anything during the optimization conversion. TS video file using the following command:. 8626 Player Version#: LG TV latest: 5. 8994 Player Version#:All This has been driving me up a wall the past week and a half. Plex Forum Plex Media Server Metadata & Adding Files. 29. 2018 on my Phone while using plex for some videos but not all. xaju pwjo vjy rqsw ftbtbe mswthl wsu fyrjsi kneb kffbvld tkpbi teqn kjmebml bznsk xmhykj